Thanks for your support on Renice products. To obtain warranty service, please fill the RMA Form to obtain a Return Merchandise Authorization (“RMA”) before you can return your product to Renice. Please attach RMA Form to the parcel when you deliver the good to Renice Maintenance Center.

• 1、The RMA Form has to include product identification information, including model number and series number (if applicable) with a detailed description of the problem. Also please submit the copy of purchase order.
• 2、The model number of the product to be returned should be conform to the one in purchase order.
• 3、The maintenance center will send mail to notify customer of RMA code or reasons of excluded from warranty.
• 4、The RMA number must be prominently displayed on the outside of the package.
• 5、The RMA number comes into valid after it is issue, and expired if over warranty period.

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Maintenance Center of Storage Products

Telephone: +86-755-83258725

Address: 7/2F, CYG Port, Gaoxin Middle 1st Road, Nanshan District, Shenzhen, 518057 China

Maintenance Center of industrial Computer

Telephone: 86-755-83258725

Address: Room 1305, Building F, Minggu Science Park, No.7001 Zhongchun Road, Minhang District, Shanghai, China